Notice: As of July 22,2018,
Doing Business with Bridge Components
These terms and conditions govern the sale of Products(“Product or Products”) and provisions of services (“Services”) by Bridge Components and its affiliates (“Seller”) as well as by third party vendors and/or service providers of Seller. These terms and conditions (“Agreement”) take precedence over Buyer’s supplemental or conflicting terms and conditions to which notice of objection is hereby given. Neither Seller’s commencement of performance or delivery shall be deemed or construed as acceptance of Buyer’s supplemental or conflicting terms and conditions. Bridge Components’ failure to object to conflicting or additional terms will not change or add to the terms of this agreement. Buyer’s acceptance of the Products and/or Services from Seller shall be deemed to constitute acceptance of the terms and conditions contained herein.
TERMS & CONDITIONS
1.Orders: All orders placed by Buyer are subject to acceptance by Seller. Orders may not be cancelled or rescheduled without Seller’s written consent. All orders must identify the products, unit quantities, part numbers, applicable prices and requested delivery dates of the Products being purchased. Unless otherwise agreed, all materials will be shipped no later than one year from the date that Seller accepts the purchase order. Seller may in its sole discretion allocate Product among its Customers. Seller may designate certain Products and Services as non-cancelable, non- returnable (“NCNR”) and the sale of such Products shall be subject to any special terms and conditions contained in Seller’s Order Acknowledgement or NCNR Letter, which shall prevail and supersede any inconsistent terms and conditions contained herein
or elsewhere.
2. Prices: The prices of the Products are those prices specified on the front of the invoice. Pricing for undelivered Products may be increased in the event of an increase in Seller’s cost, change in market conditions or any other causes beyond the Seller’s reasonable control. Price quotations shall automatically expire in thirty (30) days from the date issued, or as otherwise stated in the quotation.
3.Taxes: Unless otherwise agreed to in writing by Seller, all prices quoted are exclusive of transportation and insurance costs, duties, and all taxes including federal, state and local sales, excise and value added, goods and services taxes, and any other taxes. Buyer agrees to indemnify and hold Seller harmless for any liability for tax in connection with the sale, as well as the collection or withholding thereof, including penalties and interest thereon. When applicable, transportation and taxes shall appear as separate items on Seller’s invoice.
4. Payment: Payment may be made by check, money order, credit card, PayPal or wire transfer (all fees are borne by the Buyer). Where Seller has extended credit to Buyer, terms of payment shall be net thirty (30) days from date of invoice, without offset or deduction unless otherwise noted. On any past due invoice, Seller may impose interest at the rate of one and a half percent [1.5%] per month. If Buyer fails to make each payment when it is due, Seller reserves the right to change or withdraw credit and thereby suspend or cancel performance under any or all purchase orders or agreements in which Seller has extended credit to Buyer. In the event of default by Buyer, Seller shall be entitled to costs, fees, and expenses, including but not limited to recovery of attorney fees, court costs and fees, and collections costs.
5. Delivery and Title: All deliveries will be made “EXWORKS” place of shipment. Title and risk of loss pass to the Buyer upon delivery of the Product to the carrier. Seller’s delivery dates are estimates only and Seller is not liable for delays in delivery or for failure to perform due to
causes beyond the reasonable control of the Seller, nor shall the carrier be deemed an agent of the Seller. A delayed delivery of any part of an Order does not entitle Buyer to cancel other deliveries.
6. Returns, Refunds and Exchanges:
Standard Returns:
- Product must be in original condition.
- Product must be in original product packaging, uncut, unaltered, unused and include all components and manuals.
- Product must be returned within 30 days from date of delivery at your expense through a “traceable means”(e.g. certified mail, UPS or FedEx)
Exchanges:
Any item for exchange must be in new condition and in the original packaging. Exchanges must be requested within 30 days of ship date. Defective item(s) may be exchanged/returned for the same item. Items purchased from Bridge that have been used or altered and any items that have been sold as NC/NR will not be accepted for exchange.
Non-Cancelable and Non-Returnable Items:
- Products listed as Items listed as non-cancellable/non-returnable. are identified on the Cart Page for web orders and via Order Acknowledgement for all other orders.
- Installed equipment and software.
- Cut-to-length cable.
How to Return an Item:
(a) Contact a Bridge Components sales representative within 30 days of ship date of item(s) by calling our toll-free number (408) 621-6814 or by emailing sales@bridgecomponents.com.
(b) Bridge Components will issue a Return Material Authorization (RMA) number. Once the RMA number is received, item must be returned within 14 days. Bridge Components will provide the Customer with specific instructions on where to mail / return item(s) with the RMA number. In most cases returned items will be shipped to the Bridge Components warehouse located at:
Component Distributors, Inc,
388 Market Street.
Suite 1300,
San Francisco,
CA 94111 USA .
(c) Include the signed RMA in the return package stating the reason for the return and the original receipt.
7. Limited Warranty:
Seller will transfer to Buyer any Product warranties and indemnities authorized by the manufacturer, including any transferable warranties and indemnities for intellectual property infringement. Seller warrants to Buyer that Products purchased hereunder will conform to the applicable manufacturer’s specifications for such products and that any value- added work performed by Seller on such Products will conform to applicable Buyer’s specifications. If Seller breaches this warranty, Buyer’s remedy is limited to (at Seller’s election)
(a) refund of Buyer’s purchase price for such Production (without interest),
(b) repair of such Products, or
(c) replacement of such Products; provided that such Products must be returned to Seller, along with acceptable evidence of purchase, within 20 days from date of delivery, transportation charges prepaid. No warranty will apply if the Product has been subject
to misuse, static discharge, neglect, accident or modification.
8. Use of Products:
Unless otherwise noted, Products sold by Seller are not designed, intended or authorized for use in life support, life sustaining, nuclear, or other applications in which the failure of such Products could reasonably be expected to result in personal injury, loss of life or catastrophic property damage. If Buyer uses or sells the Products for use in any such applications:
(a) Buyer acknowledges that such use or sale is at Buyer’s sole risk;
(b) Buyer agrees that Seller and the manufacturer of the Products are not liable, in whole or in part, for any claim or damage arising from such use; and
(c) Buyer agrees to indemnify, defend and hold Seller and the manufacturer of the Products harmless from and against any and all claims,
damages, losses, costs, expenses and liabilities arising out of or in connection with such use or sale.
9. Force Majeure:
Seller is not liable for failure to fulfill its obligations for any accepted Order or for delays in delivery due to causes beyond Seller’s reasonable control including, but not limited to, acts of God, natural or artificial disaster, riot, war, strike, delay by carrier, shortage of Product, acts or omissions of other parties, acts or omissions of civil or military authority, Government priorities, changes in law, material shortages, fire, strikes, floods, epidemics, quarantine restrictions, acts of terrorism, delays in transportation or inability to obtain labor, materials or Products through its regular sources, which shall be considered as an event of force majeure excusing Seller from performance and barring remedies for non-performance. In an event of force majeure condition, the Seller’s time for performance shall be extended for a period equal to the time lost as a consequence of the force majeure condition without subjecting Seller to any liability or penalty. Seller may, at its option, cancel the remaining performance, without any liability or penalty, by giving notice of such cancellation to the Buyer.
10. Technical Assistance or Advice:
If technical assistance or advice are offered or given to Buyer, such assistance or advice is given free of charge and only as an accommodation to Buyer. Seller shall not be held liable for the content or Buyer’s use of such technical assistance or advice nor shall any statement made by any of Seller’s representatives in connection with the Products or Services constitute a representation or warranty, express or implied.
11. General:
(a) The laws of the State of California will exclusively govern any dispute between Seller and Buyer,
(b) Buyer may not assign this Agreement without the prior written consent of Seller. Seller or its affiliates may perform the obligations under this Agreement. This Agreement is binding on successor and assigns,
(c) Products, including software or other intellectual property, are subject to any applicable rights of third parties, such as patents, copyrights and/or user licenses.
12. Severability:
If any provision of Bridge Components Terms and Conditions is found to be invalid or unenforceable, the other provisions will remain in full force and effect.
Bridge Components Return Policy
Standard Returns
- Product must be in original condition.
- Product must be in original product packaging, uncut, unaltered, unused and include all components and manuals.
- Product must be returned within 30 days from date of delivery at your expense through a “traceable means”(e.g. certified mail, UPS or FedEx).
Items Not Returnable
- Installed equipment and software.
- Items listed as non-cancellable/non-returnable.
- Cut-to-length cable.
Returns Process
- Print Return Request.
- Complete the form with required order information below:
– Original Sales Order
– Bridge Part Number
– Quantity of the item being returned
– Why is the item(s) being returned? - Place complete form in the box and send your return package through traceable means (e.g. UPS or FedEx) to the address on the form.
- Contact Bridge Components with any Return questions